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Risks, Biases, and Alignment

Risks, Biases, and Alignment

      A body called COSO was established in 1985 to prevent fraud. It’s a private sector initiative with a remit to guide executive management and government entities in relevant aspects of organizational governance, business ethics, internal control, business...

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Move Internal Comms into a new People Performance department

Move Internal Comms into a new People Performance department

Think traditional internal communications. The intranet, newsletters, townhalls, annual survey. Levels of cynicism around these channels are embarrassingly low. So why are they still going on? Can you imagine an organization with zero media communications activity for...

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The Emergence of Organizational Alignment Towards Agility

The Emergence of Organizational Alignment Towards Agility

Article developed with Lukas Michel of Agility Insights When large social, industrial, or organizational changes impact the contexts in which people work, a key question arises: How can people align across organisations on an ongoing basis to perform well?  ...

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Alignment and Trust

Alignment and Trust

Covey is clear:

“Just as the tax created by low trust is real, measurable, and extremely high, so the dividends of high trust are also real, quantifiable, and incredibly high.”

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The Fog

The Fog

Read about The Fog in organizations and why it’s relevant to performance.

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Quick Read – The Illusion of Pride

Quick Read – The Illusion of Pride

Fascinating stuff: pride doesn't seem to connect much with confidence or positivity. The nature of pride and how it can sit in contradiction to other emotions showed up in our recent work on organizational alignment. The methodology we use involves assessing the...

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When Culture Changes Take Minutes

When Culture Changes Take Minutes

We've all seen it: people behaving in one way in one setting, then behaving very differently in another setting. For example, in a formal meeting with top level leaders - a manager is well-prepared, considered, respectful, agreeable, even guarded. Once out of the...

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Awareness of ‘what is’, is what we do.

Awareness of ‘what is’, is what we do.

The ultimate competitive advantage is popularity. That comes from a strong mental connections between the people you want to influence and their experience of your brand. A crucial part of making that connection is how your whole organization delivers on the brand...

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Reverse Communications

Reverse Communications

It’s well known that many archetypal corporate communications are despised, mistrusted, and disregarded. This is not news but it still happens. We’re talking about the polished CEO message that has become neither meaningful nor sincere, from all of its edits through...

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The Emperor’s New Strategy – PART 2

The Emperor’s New Strategy – PART 2

See Part 1 here Finally, Henry’s day has come. He is the CEO of a global organization and is ready to reveal the new, long-awaited Strategy.  Metaphorically speaking, it is a fine Cloak a made of red velvet, gold trim, and sparkly gold sequins. The company is called...

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The Emperor’s New Strategy – PART 1

The Emperor’s New Strategy – PART 1

This is a story about two different strategy communication approaches. The first part is a tale about how old-fashioned traditional strategy communications can break an organization. The second tells the story about how great strategy communications can make an...

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Professional vs Human

Professional vs Human

In my experience, when you bring your whole self to work, business is personal. And if you can express your emotions with others constructively, being personal in business is more useful and therefore also more professional.

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Why ‘top down’ is such a hard habit to break

Why ‘top down’ is such a hard habit to break

I recently participated in a conference and spotted an underlying theme in the content and discussions about employee communications that surprised me. It was about 'needing them to do or see something differently', expressed in ways like this: “We have to motivate...

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